Travelling via Public Transport - Information from Nexus

Tuesday 12th May

In line with Government guidance please see below and attached information to follow from Wednesday 13, May 2020.

People should now aim to wear a face covering when in confined public spaces, such as some shops and public transport, the Government has advised.

Passengers using the Tyne and Wear Metro, buses, the Shields Ferry and rail services are being urged to follow this advice by regional transport body Nexus.

Nexus is today issuing new guidance for passengers including advice on face covering plus signs at stations and messaging to help people distance while using stations and vehicles.

People should only make essential journeys by public transport if they have no choice, but if you need to do so we want to make sure you can do so with confidence.

Our message is to follow what the Government says, wear a face covering when using public transport, as you should in other confined spaces including some shops.

This is a small step we can all take to help fight coronavirus, by reducing the chance of passing infection to other people.

Passengers should continue to keep two metres from other people as much as possible, with face covering – such as a scarf or mask – providing an extra layer of protection when it is not always possible to do this.

We are making sure stations, Metro trains and the Shields Ferry are cleaned to the highest standard, and that there is clear information on how to distance as you travel; bus companies are doing the same.”

We are following Government advice closely to provide covid-secure environments for our passengers throughout public transport.”

Nexus is issuing protective visors for its own frontline employees to wear when doing their duties on Metro, the Shields Ferry and bus stations.

Passenger numbers in Tyne and Wear are around 7% of normal levels with most people heeding advice to use public transport only for essential journeys, where they do not have access to a bike or car or are unable to walk.

Remember for all up to date information about Public Transport in Tyne and Wear please go to: