We have had a number of staff asking about returning travel passes in light of Government advice. We have been in discussion with our travel pass providers and would like to update you all with the process we will be following for returning passes. Any updates will be made on this page.
Staff should continue to return passes as per the terms and conditions - but using Royal Mail Recorded Delivery to our office rather than handing in. Any passes being returned should be received into our office before midday 12th March.
Staff with rail passes should be aware that a cancellation fee will still be charged and this may be £100's. If you are considering cancelling a rail pass please email [email protected] to discuss.
All passes should be returned to the office via Royal Mail Recorded Delivery with a covering note to include:
Some specific instructions for returning passes:
Passes should be posted to:
Benefits Everyone
Regent Point
Regent Farm Road
Gosforth
NE3 3HD
Please note that all passes are paid for a month in arrears. If you have any questions regarding this please email [email protected]. We would ask that staff email rather than call.